How do I change my plan?

Reply to Thread

How to update your Microsoft account if you’re moving to a new country or region
Once you have, you will need to re-authorize. However, I loaded it up last night and it was someone else's that I've never heard of with a bunch of unfamiliar profiles. Titles with an Ultra HD symbol will stream in ultra high definition if your Internet connection supports 25 megabits per second or more. Netflix is available on Xbox and Xbox One. If 'new', did you have the initial setup and update? Try this community option, below. Once a Netflix account has been removed from an Xbox , that particular account can never be restored on another Xbox , as each account only has one activation code associated with it.

Available on


Manual All of the information in this section is supplied by Netflix app for Xbox One. This app manual is currently unavailable. Or, go to the app's website. Did this resolve your issue? Thanks for your feedback! We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below. Get help from the community. Chat with an Ambassador. Provide feedback for this topic. To protect your privacy, please do not include contact information in your feedback.

Repair and service center. Manuals and warranty info. Pressing Y on your Xbox One X controller from within the Netflix app will bring you to the search page. To connect your Xbox to your Netflix account, make sure you are signed in to your Xbox LIVE account, then follow the steps for your device below.

Before you get started with the steps below, make sure you are signed into your Xbox Live account. If you need any further assistance with this, please visit Microsoft's support site.

From the Xbox Dashboard, navigate to the Apps section, then select the Netflix tile. If you are not yet a member, set up your membership. If you're having trouble downloading the Netflix app on your device, it may be due to an issue with your internet connection. Please visit Troubleshooting Network Connection Issues for help resolving this issue.

If you're seeing a specific error message when you attempt to download Netflix to your device, you may need to reach out to the device manufacturer for further assistance.

In the Apps section, select Netflix. Once the app has finished downloading, select Launch to sign in to Netflix. Your Netflix account is associated with any Xbox Gamertag that has used the service. Use one of the following options to associate your Gamertag with a different Netflix account:.

If you do not see a menu when you navigate left, navigate up and select Settings or the gear icon. If you cannot locate Settings or the gear icon: From within the Netflix app, use the arrows on your remote to enter the following sequence: You will now be given the option to sign in as a different Netflix member. If you wish to disconnect your Netflix account from all Gamertags associated with your membership, you can disconnect all devices from the Netflix website.

While inside the Netflix app, locate the Menu Row or press the B button on the controller. From the on-screen menu, select the gear icon on the right. To stream in Ultra HD, you will need:. A plan that supports streaming in Ultra HD.

You can check which plan you're currently on at Netflix. A steady internet connection speed of 25 megabits per second or higher. Streaming quality set to High or Auto. More information about video quality settings can be found in our playback settings article. Start Your Free Month. Netflix is available on Xbox and Xbox One.

Netflix streaming features on Xbox includes: Download the Netflix app Before you get started with the steps below, make sure you are signed into your Xbox Live account. From the Xbox Dashboard, navigate to Apps. Select the Netflix tile to begin downloading the app. When the download is complete, continue with the steps below.

Report Abuse

Leave a Reply